Turn Instagram comments into WhatsApp customers.
Auto-reply to every comment, DM and story mention — then capture the person as a real CRM lead and close them on WhatsApp. Built on Meta’s official API. India-priced in ₹, with no per-contact fees.
Every kind of Instagram trigger, automated.
Comments, DMs, story replies, story mentions — each becomes an action, a reply, and a lead.
Someone comments your keyword on a post or reel — they get an instant DM with your link, offer or product. Match on exact, contains, starts-with, or every comment.
Rolling out — activates on Meta approvalReply publicly under the comment at the same time — so everyone scrolling sees you’re responsive, not just the one who commented.
When a customer tags you in their story, auto-DM a thank-you and ask permission to repost. We archive the story before it expires so you never lose the content.
Turn story replies into triggers — reply “PRICE” to your story and get the price list in DM automatically.
Set the tappable question prompts and a persistent menu on your Instagram DM — posted via Meta’s official Graph API, so new chats start with the right options.
Send only to non-followers, require a follow to unlock the DM, cap one DM per person, and limit DMs per hour — real safety controls on every campaign.
It doesn’t dead-end in the DM.
Other tools trap the conversation inside Instagram. Ours turns it into a customer.
Not another US chat bot.
Every other tool traps the chat inside Instagram. Here, a comment becomes a real Contact and a pipeline card — then continues on WhatsApp, where India actually replies. Instagram is the top of the funnel; WhatsApp closes it.
ManyChat and Chatfuel bill per active contact in dollars — your cost balloons as you grow. cthe.link is flat ₹ pricing. Get 10,000 DMs a month without a surprise bill.
Instagram DMs and WhatsApp land in the same ConneXus inbox, on the same customer record — with full history, not two disconnected apps.
Signed, replay-guarded webhooks; per-campaign send limits, one-DM-per-user, follow gating, monthly caps and a viral-spike pause. Automation that respects the rules, not grey-hat bots.
From comment to customer in four steps.
A follower comments your keyword, replies to a story, or tags you.
They get the right DM instantly — link, offer, price list or product card.
That person is saved as a Contact in your CRM and dropped into your Instagram sales pipeline.
Continue the conversation on WhatsApp — with bookings, UPI pay and invoices behind it.
Straight answers
Is the comment-to-DM automation live?
It’s built and rolling out via Meta’s official Instagram messaging API — it activates for your account the moment Meta App Review approves our messaging permissions. Everything else (story-mention capture, ice-breakers, persistent menu, the IG sales pipeline, CRM lead capture) works today.
Will my Instagram account get restricted?
We only use Meta’s official Graph API — no unofficial automation. Every campaign has guardrails: one DM per person, an hourly send limit, follow-to-unlock, monthly caps, and an automatic pause if a post goes viral. That’s the opposite of the grey-hat bots that get accounts banned.
What happens to the people who DM me?
Each one becomes a Contact in your CRM tagged as an Instagram lead, and is auto-added to a 9-stage Instagram sales pipeline at the “Enquiry” stage — so no lead slips through the cracks. You can then reply from the unified inbox or continue on WhatsApp.
How is this different from ManyChat or Chatfuel?
Those are US-priced, per-contact chat tools where the conversation stays inside Instagram. cthe.link is WhatsApp-first and India-native: Instagram feeds a real CRM, the lead continues on WhatsApp, and behind it sit bookings, UPI payments and invoices — the whole business, not just a DM bot. Flat ₹ pricing, no per-contact fees.
Do I need a developer?
No. Connect your Instagram professional account, pick a trigger (comment keyword, story reply, story mention), write the DM, and publish. Ice-breakers and the persistent menu are point-and-click too.
Let Instagram do the talking.
Turn today’s comments into tomorrow’s WhatsApp orders — for one flat price in ₹.