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Appointments

A booking link that only shows when you are free.

Put it in your Instagram bio, your WhatsApp status and the Bookings field of your Google listing. Patients pick a real open time; you decide from your phone.

A link for you, and a link for your clinic

Each appointment type gets its own link with its own hours, length and fee. Make one for yourself, one for a second doctor, one for a procedure — and put your clinic page, with all of them on it, in your bio.

  • More than one window a day: a morning OPD, an evening OPD, a lunch break between
  • A gap between appointments, the notice you need, how far ahead patients may book
  • On cthe.link Max, a separate page for each doctor or branch, each with its own address

Real open times, as they change

Patients see the times that are open right now, in their own time zone. The moment someone books, that time is gone for everyone else. If a patient cancels, it opens again.

Accept, decline, or suggest a new time

From your phone: confirm a request, decline it, mark a visit done or a no-show. Need a different time? Move the appointment, or suggest a time and let the patient choose — their booked time stands until they accept, and you are told whether they took it.

  • The patient is told by email when you confirm, cancel, move or suggest a time
  • If we could not reach the patient, you get a ready-written WhatsApp message to send yourself
  • Patients can reschedule or cancel from their own link, and you are told when they do

A reminder the day before

Patients get a reminder by email the day before, with their time and a link to change or cancel — so a patient who cannot come frees the slot instead of not turning up. Moved appointments are reminded for their new time.

Follow-ups after a visit

Turn on a follow-up for any appointment type and choose the days — 7, 14, 30. That many days after the visit, the patient gets an email with a link to book again. Anyone who has already booked again is skipped.

Your week at a glance

The inbox opens with the next seven days and how many appointments are on each. Tap a day to see its list in time order, and act on any appointment from there.

Paid your way, and checked

Choose per appointment type: pay at the clinic, UPI straight to your UPI ID, or online through your own Razorpay. Money goes to your account; cthe.link takes no commission. Unpaid bookings need a one-time code first.

Booked from Google

A booking link made for the Bookings field of your Google Business Profile, offered only once your hours are set — Google removes booking links that do not let people book. We show it as live the first time a patient arrives from Google.

Good to know

Where the limits are, so you are not surprised.

Messages to patients go by email on cthe.link

cthe.link has no WhatsApp sender, so confirmations, reminders, suggested times and follow-ups reach patients by email — to patients who gave an email when they booked. Connect your own WhatsApp Business number on the full clinic platform and they go on WhatsApp too.

No medical records

A booking holds what it needs and nothing more: the patient’s name, phone, email and an optional note. Keep clinical details in your practice system.